privacy policy

Concrete Flooring Solutions  |  www.cfsboston.com  |  Last Updated: May 14, 2026

Overview

Concrete Flooring Solutions (“we,” “us,” or “our”) operates www.cfsboston.com (the “Site”) as an informational website. We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

This Site does not process payments or conduct financial transactions. The only personal information we collect is what you voluntarily provide when submitting an inquiry.

Information We Collect

We collect two types of information:

1. Information You Provide Directly

When you submit an inquiry form on the Site, we may collect:

  • Your name

  • Your email address

  • Your phone number (if provided)

  • The content of your message or inquiry

2. Information Collected Automatically

When you visit the Site, certain technical information may be collected automatically by our hosting provider or analytics tools, including:

  • IP address and general geographic location (city/region level)

  • Browser type and operating system

  • Pages visited and time spent on the Site

  • Referring website (the page that linked you to our Site)

This information is collected in aggregate and is not used to identify you personally.

How We Use Your Information

We use the information you provide solely to:

  • Respond to your inquiry or quote request

  • Follow up regarding our services if you have expressed interest

  • Improve the quality and relevance of our Site content

We do not use your information for automated decision-making or profiling, and we do not send unsolicited marketing communications.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

  • With service providers who assist us in operating the Site (e.g., web hosting, email delivery) — these providers are contractually bound to use your information only as directed by us;

  • If required by law, regulation, or valid legal process (such as a court order or subpoena); or

  • To protect the rights, property, or safety of Concrete Flooring Solutions, our customers, or others.

Cookies and Tracking Technologies

Our Site may use cookies — small text files stored on your device — and similar tracking technologies to support basic site functionality and analytics. These may be set by our hosting platform or third-party analytics tools (such as Google or SquareSpace Analytics).

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on the Site. We do not use cookies for advertising or cross-site tracking.

Data Retention

We retain inquiry information only as long as necessary to respond to your request and for a reasonable period afterward in case of follow-up. Automatically collected technical data is typically retained for no more than 26 months, consistent with standard analytics practices. You may request deletion of your information at any time (see “Your Rights” below).

Data Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure, including using secure email transmission for inquiry responses. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

The Site is hosted in the United States. If you are accessing the Site from outside the U.S., please be aware that your information will be transferred to and processed in the United States.

Children’s Privacy

The Site is not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received such information, we will delete it promptly. If you believe a child has submitted information to us, please contact us using the details below.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access — request a copy of the information we hold about you;

  • Correction — ask us to correct inaccurate or incomplete information;

  • Deletion — request that we delete your personal information;

  • Opt-out — ask us not to contact you further.

Massachusetts residents: under Massachusetts General Law Chapter 93H and related regulations, you have rights regarding the security of your personal information. We comply with applicable Massachusetts data security requirements.

To exercise any of these rights, please contact us using the information below. We will respond within a reasonable timeframe and at no charge.

Third-Party Links

The Site may contain links to third-party websites. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of any third-party sites and encourage you to review their policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Brian Henes
Concrete Flooring Solutions
56 Hancock Ave, Medford, MA 02155
Phone: (617) 840-0154
Email: bhenes@cfsboston.com